Serviceo Platform Features

End to End Capabilities Built-In for a Global Field Service Platform Out of the Box

Most Powerful Field Service ERP

Complete end-to-end control of your it field service

Instant Updates of Individual Assets & Dispatch Status

Talent Pool
Management

Onboard your current in-house technicians while supplementing third-party providers to get the job done.

Job Site
Management

Create different technician requirements for different job sites. Select primary, secondary and tertiary providers.

Case
Management

Complete visibility from creation to resolution for support cases. Integrated messaging within Serviceo enables efficient instruction management and logistics planning.

Supply Chain
Logistics

Control inventory levels across forward stocking locations globally to ensure inventory levels & propper material planning. With IOR & EOR logistic solutions available for efficient logistics across international borders.

Governance
& Reporting

With live healthchecks, log reports & dashboards, manage SLAs and governance procedures with built-in features of the Serviceo platform.

Ready to Run ERP

Leverage the Serviceo Service Supplier Ecosystem

  • Global FSLs & Repair Depots Over 600 forward stocking locations across the globe. For repairs – utilize Serviceo regional repair depots.

  • The Serviceo TeamIf you’re not sure that your organization is ready for a self-service platform like Serviceo, think again – our team is standing by to fill any gaps & leverage our years of industry experience.

  • FE’s this is what we haveLeverage the Serviceo Field Service Network of over 3,500 vetted and highly qualified local technicians.

  • Freight & Courier IntegrationEliminate logistics & security challenges by utilizing Servico’s integrated IOR, EOR, and secure courier delivery services.

Service Global

Launched in 2018 - Serviceo has been adopted by industry leading organizations to streamline global IT Field Service delivery. Through the Serviceo online portal - IT Leaders have complete visibility of services, from start to finish, with full control to ensure maximum quality.

Get In Touch